1. Refund

We want you to be satisfied with your learning experience. If you’re not happy with your purchase, we offer a 7-day return policy for all our online courses.

Eligibility for a Refund

Refund requests must be made within 7 calendar days of the course purchase.
You must not have completed more than 20% of the course content.
Course bundles, special promotions, or discounted purchases may not be eligible unless stated otherwise.

How to Request a Refund

To request a refund, please email us at [your support email] with the following:
Your full name
Course name
Date of purchase
Reason for the refund request (optional but appreciated)
We’ll review your request and respond within 3–5 business days.

Exceptions

Refunds will not be granted if:
The refund request is made after 7 days.
You have accessed or completed a substantial portion (e.g., over 20%) of the course.
The course was purchased through a third-party platform (please refer to their refund policies).

Contact

If you have questions about our return policy, please contact us at elivehelpdesk@gmail.com.